Conveniently located near a cute restaurant just a walk away. the room has been recently renovated, kept in good condition, and has a super cozy bed. the staff here are attentive and really know their stuff when it comes to helping guests out. 🌟

Everything was perfect, spotlessly clean hotel, easy location in the heart of Banff. Attentive and knowledgeable staff, free wake up calls and ironing available. Newly remodelled and elegant units with windows all round. Variety of delightful food.

The hotel is reasonably clean, has views of the mountains. The location is excellent, greatly enjoyed to be walking distance to some leisure places, we've visited bars and restaurants. Great nearby places include Eddie Burger & Bar, we usually had drinks there.

The central location is great, close to bike trails, and the newly renovated room is fancy with a king-size bed.

Location was perfect, bedding and linens were comfortable and crisp

Tv did not work, the hallways are a maze. There was a mistake upon check-in (booked a double queen and received a king bed room) which delayed the start of our day. We were offered a half hour additional late checkout which was a joke. We left early

The hotel was in the very central setting to bike trails.

Shame the bathroom was a little small.

Smooth check-in experience, fantastic location right next to shops, restaurants, and bars. 🛍️ Great selection of breakfast options available.

The room was comfortable and modern with a private bathroom. the hotel is located in a very central area, near all the action in Banff and the town center on the main street. - the staff were attentive and knowledgeable, always ready to help.

Recently refurbished room with a breathtaking view

Helpful staff all around. Excellent location close to several restaurants

The staff was very courteous. The room was better than expected and the location unbeatable. . There is a separate Touri Info on the 2nd floor. The lady was great, the recommendations were great!

The hotel is located in the middle of Banff. If you step outside the front door, you will immediately find yourself in the shopping street (Starbucks right across the street). Even if there were not enough parking spaces, they are free. WIFI worked perfectly. We had a tastefully furnished and clean room.

The best location has the disadvantage that it is very loud. Banff is completely overrun in the high season. In our room the windows to the street could not be opened. Temperature control via air conditioning. At least there were earplugs.

This place offers a fancy, modern unit with lovely touches like flower petals in the bathroom, along with fabulous food and amazing service.

Great location, right in the town. The hottubs on the roof of the hotel are unique! I bought a bathing suit in the evening in the village and I don't regret it. Great!

Everything's great. Gladly anytime again!

The staff was very different, so there is no "full" smiley for that. We first had a room with a view to the air conditioner or something similar. The staff was willing to give us another room.

The lovely views of the surrounding mountains were great. the recently renovated room was reasonably large and had coffee and tea making equipment and fridges. - the location near all shops and restaurants on Banff Avenue, as well as a nearby quaint restaurant and sightseeing spots, was absolutely perfect.